You're an experienced field technician, repairman, and innovator with dedicated experience in the home improvement industry. You have customer service and sales experience and are looking for a career path that has advancement opportunities galore. You have skilled labor experience in roof repairs, home maintenance and general labor with a focus on fascia, roofing, soffit, siding, insulation and windows. You're a problem solver and enjoy working with an integrated and dynamic team to provide a five star experience to our customers. You're looking for a company where you can build a career that will push you to accomplish your personal AND professional goals.
What You'll Do
- Coordinate with our client and the Area Sales Director and Operations Team to ensure adequate turnaround time for repairs.
- Determine the repair issues, come up with solutions, and perform repairs.
- Document all repairs with photos and notes in the company's CRM system.
- Document all materials used for each repair using material order numbers provided.
- Upkeep company truck, making sure it stays clean with no excess materials staying in the truck for more than a week.
- Be a floater to the Quality Control team by performing midpoint & final inspections.x
- Assist Sales Consultants with Pre Job walkthrough inspections.
- Assist with crew management and determine issue resolution with customers and crews as needed.
- Hold our crews to high expectations of job completion in a clean and timely manner.
- Maintain a professional image and engage with customers daily, as needed.
- Pick up materials and return unused materials to suppliers, as needed.
- Work directly with the market Production Manager and Area Sales Director in the market to ensure returns, materials, labor, etc. are properly accounted for.
- Work hand in hand with managers and the Support Team to resolve any major issues.
- Travel to warranty & repair jobs when necessary to see the issues firsthand and report back to the Production Manager / Owner / Area Sales Director, as applicable.
- Be adaptable to doing different and various tasks and deliverables for the Owner/President, Area Sales Director, Production Staff, Sales Consultants and Support Team.
- Maintain Company Vehicles / Trailers and Equipment
- Assist wit Canvassing and Selling activities to help grow company brand and presence in the area/neighborhood.
What's in it For You
- Company Laptop for work use only
- Medical/Dental Benefits available after 90 Days of Employment
- Company-Paid Holidays.
- A highly encouraged work/life Harmony
- Outstanding Company Culture
- Commission Split and Bonus Structure
- Growth Opportunities
Minimum Qualifications
- Must be physically capable of lifting a ladder and comfortable with getting on and off roofs.
- Must be able to lift 70-120 lb materials
- Must have 2 years of Roofing or Industry Experience
- Must have at least 2 years of Construction Experience (such as: minor fascia work, aluminum soffit repairs, siding work (J Channel) etc).
- Clean Driving Record.
- Interpersonal skills, tact, patience, and courtesy; ability to build professional relationships with others.
- Strong oral and written communication skills.
- Ability to multitask, prioritize, and manage time efficiently; strong organizational skills.
- Technology savvy. Must be able to communicate through Google for Work / Apps and Company CRM.